Online child counselling to help your child feel like themselves again
When your child is struggling, it's hard to know how to help. Maybe they've gone quiet, seem worried all the time, or their behaviour has changed. Online child counselling gives them a safe, friendly space to talk to a qualified therapist, from somewhere they already feel at home.
- Qualified, vetted therapists
- After-school & weekend sessions
- Parents kept involved
Children feel big things too
Children and young people can struggle with anxiety, low mood, anger, grief, friendship problems, bullying, changes at home or pressure at school, just like adults. The difference is they often don't have the words to explain what's going on, so it comes out in how they behave.
Online child counselling offers support in a setting your child already knows. For many children, talking from their own bedroom or living room feels far less daunting than sitting in an unfamiliar clinic, and it's easier to fit around school and family life.
Getting help early can make a real difference. It gives your child a chance to understand their feelings and learn ways to cope, before difficulties become more settled.
Techniques that suit your child
Children don't always want to sit and talk. Our therapists adapt sessions to your child's age, personality and needs.
Play and creative work
Drawing, storytelling, games and other creative activities help younger children express feelings they can't yet put into words.
CBT-based approaches
Simple, practical tools to help children notice worried or unhelpful thoughts and try out new ways of thinking and responding.
Talking therapy
For older children and teenagers, a space to talk openly with a trusted adult who isn't a parent or teacher can be exactly what they need.
Working with parents
We keep you informed and may suggest ways to support your child at home, while respecting the trust your child builds with their therapist.
Helping your child get back on track
A parent or carer always gets in touch with us first. We'll arrange a call to hear your concerns and talk about your child's age and needs, then match them with a therapist experienced in working with children and young people. You'll usually be involved at the start so everyone knows what to expect.
Sessions are private so your child can speak freely, but your therapist will explain how confidentiality works for both of you. If they ever had a concern about your child's safety, they would follow safeguarding procedures and would normally talk to you first. Where family relationships are part of the picture, family therapy may also help.
Starting is simpler than you think
Reaching out is often the hardest part. From there, we'll guide you through each step.
Get in touch
Fill in our short contact form and tell us the best time to call. Share as much or as little as you like.
We'll call you
We'll ring at the time you chose for a relaxed, no-pressure chat about what's going on and what you'd like help with.
Start your sessions
We'll match you with a therapist who suits you and send a secure video link. Then you just log on.
Questions about child counselling
Many children and young people are very comfortable on video, and it can feel less intimidating than a clinic. Every child is different, so get in touch to talk about your child's age and needs and we'll help you decide whether online sessions are the right fit.
Look for someone qualified, registered with a professional body and experienced with children, who explains clearly how they'll involve you and handle confidentiality. Most importantly, your child should feel comfortable with them. Every therapist we work with is qualified, insured and personally interviewed by our founder, Kay.
Your child needs to feel safe to speak openly, so their therapist won't share everything they say. They will keep you updated on general progress, and if there were ever a concern about your child's safety, they would act on it and normally talk to you first.
Younger children may want a parent nearby, especially at first, while older children usually prefer privacy. Your therapist will agree the best set-up with you. Either way, make sure your child has a quiet space where they won't be overheard.
No, you can contact us directly. If your child has physical symptoms such as ongoing stomach aches or sleep problems, it's worth seeing your GP as well.
You'll find our current prices on our fees page. Sessions last 50 minutes.
Let's help your child feel better
Send us a message and we'll get back to you within 24 hours to arrange a call at a time that suits you.
Opening hours
- Monday – Friday9:00 – 20:00
- Saturday10:00 – 15:00
- Sunday10:00 – 15:00
We can't offer crisis support. If you're in danger or feel unable to keep yourself safe, call 999 or go to A&E. You can call Samaritans free, day or night, on 116 123, or NHS 111 (option 2 for mental health). See our crisis support page for more.