Online abuse counselling for when you're ready to be heard
Abuse can leave marks long after it ends: fear that won't settle, shame that isn't yours to carry, memories that arrive without warning. Online abuse counselling gives you a safe, private space to talk with a qualified therapist who will believe you and go at your pace.
- Qualified, vetted therapists
- Evening & weekend sessions
- Talk from somewhere safe
It wasn't your fault, and it matters
Abuse is any behaviour that someone uses to hurt, frighten, control or exploit another person. It can happen in a relationship, in a family, at work or in childhood. It can be a single event or something that went on for years, and it can come from someone you loved and trusted.
Emotional abuse is often the hardest to name because it leaves no visible marks. Being constantly criticised, humiliated, threatened, watched or cut off from friends and family can wear down your confidence until you start to doubt your own thinking. Many people only realise what was happening once they're out of it, or when someone else puts a name to it.
Whatever you've been through, your experience counts. You don't need to have "proof", and you don't need to have it all worked out before you speak to someone. Online abuse counselling starts wherever you are right now.
The effects of abuse can linger
It's common to feel the impact of abuse long after it has stopped. These reactions are understandable responses to what happened, not signs that something is wrong with you.
Fear and anxiety
Feeling jumpy, on guard or unsafe, even in places that should feel calm. Your body may still be braced for danger that has passed.
Shame and self-blame
Wondering if you caused it, or should have left sooner. Abusers often shift blame onto the people they hurt, and that voice can stay with you.
Flashbacks and memories
Sudden images, sounds or feelings that pull you back into the past. Nightmares and trouble sleeping are common too.
Trust and relationships
Finding it hard to let people close, or noticing old patterns showing up in new relationships. Counselling can help you feel safer with others again.
A safe space to start healing
In online abuse counselling, you decide what to talk about and when. Your therapist won't push you to go into detail before you're ready. They'll listen without judging, help you make sense of what happened, and support you to deal with the fear, anxiety, shame and flashbacks that can follow abuse. Where memories feel overwhelming, our trauma counselling can also help.
If you're still living with the person who hurt you, your safety comes first. Choose a time when you won't be overheard, use headphones, and clear your browser and call history afterwards if you need to. You can also use a device that's only yours. Your therapist can talk this through with you.
Starting is simpler than you think
Reaching out is often the hardest part. From there, we'll guide you through each step.
Get in touch
Fill in our short contact form and tell us the best time to call. Share as much or as little as you like.
We'll call you
We'll ring at the time you chose for a relaxed, no-pressure chat about what's going on and what you'd like help with.
Start your sessions
We'll match you with a therapist who suits you and send a secure video link. Then you just log on.
Questions about abuse counselling
No. You're in control of what you share and when. Some people talk about specific events, others focus on how they feel now. Your therapist will follow your lead and never pressure you.
It can be, with some planning. Pick a time when you're alone, use headphones, and clear your history afterwards. If you can't speak safely, let us know when you get in touch and we'll work around it. If you're in immediate danger, call 999.
It's never too late. Many people come to counselling years or even decades after abuse, often when something in their life brings old feelings back up. Working through it now can still make a real difference.
What you share is confidential. The only exception is if your therapist believes you or someone else, such as a child, is at serious risk of harm. They'll explain exactly how this works in your first session.
No, our service isn't for emergencies. If you need help urgently, call 999, or the free 24-hour National Domestic Abuse Helpline on 0808 2000 247. We can support you alongside other services once you feel safe.
You'll find our current prices on our fees page. Sessions last 50 minutes.
You deserve to feel safe again
Send us a message when it's safe to do so and we'll reply within 24 hours to arrange a call at a time that suits you.
Opening hours
- Monday – Friday9:00 – 20:00
- Saturday10:00 – 15:00
- Sunday10:00 – 15:00
We can't offer crisis support. If you're in danger or feel unable to keep yourself safe, call 999 or go to A&E. You can call Samaritans free, day or night, on 116 123, or NHS 111 (option 2 for mental health). If you're experiencing domestic abuse, the National Domestic Abuse Helpline is free and open 24 hours on 0808 2000 247. See our crisis support page for more.